Privacy Policy

Data We Collect

We may collect and process the following categories of data.

Account Information

• Name
• Email address
• Date of birth
• Gender
• Username
• Encrypted password

Platform & Competition Data

• User identifiers (user ID, username)
• Subscription or tier status
• Challenge participation and performance data
• Rankings and results
• Prize fulfilment and delivery details

Training Data (Third-Party Integrations)

If you choose to connect your Strava account to passoPRO, we may collect training data via the Strava API, including:

• Activities (rides, workouts)
• Distance, elevation, time, and performance metrics
• Activity timestamps

This data is collected only with your explicit consent and solely for:

• Challenge participation
• Performance analysis
• Ranking calculations

passoPRO does not access private Strava data beyond the permissions you grant and does not post to Strava on your behalf without authorization.

Purpose of Processing

Personal data is processed in order to:

• Create and manage user accounts
• Administer and manage Challenges
• Calculate rankings and results
• Analyse training and performance data
• Award prizes and rewards
• Prevent fraud and misuse of the platform
• Comply with applicable legal and regulatory obligations

Legal Basis for Processing

Processing is carried out on the basis of:

• Contractual necessity (account creation and Challenge participation)
• User consent (Strava integration and training data access)
• Legitimate interests (competition integrity, fraud prevention, platform security)
• Legal compliance (regulatory and reporting obligations)

Publication of Results

As part of the competition experience, certain information may appear on:

• Public leaderboards
• Official passoPRO communications

Published data is limited to:

• Username
• Rankings
• Challenge results

No additional personal data is made public without explicit consent.

Competition Integrity and Fair Play

To ensure fair competition, passoPRO may analyse activity data and rankings to detect irregular behaviour, manipulation, or misuse of the platform.

passoPRO reserves the right to review, adjust, or remove results where activities are deemed inconsistent with fair competition rules.

Strava Integration Disclaimer

passoPRO integrates with the Strava API to access activity data when users connect their Strava account.

Strava is a third-party service operated independently from passoPRO. Use of Strava services is subject to Strava's own terms of service and privacy policies.

Strava is a registered trademark of Strava Inc. passoPRO is not affiliated with or endorsed by Strava.

Data Retention

Personal data is retained only for as long as necessary to:

• Operate user accounts
• Administer Challenges
• Resolve disputes
• Fulfil legal, accounting, or reporting requirements

Training data obtained via Strava is retained only while the integration remains active and may be deleted when the connection is removed.

Data Security

passoPRO implements appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

These measures include secure infrastructure, encrypted credentials, and controlled access to personal information.

International Data Transfers

Certain services used by passoPRO (such as Strava) may process data outside the European Economic Area (EEA).

Where such transfers occur, they are carried out in accordance with applicable data protection laws and appropriate safeguards.

Training Data Accuracy

Training and performance data provided through third-party integrations (such as Strava) is processed as received from those services.

passoPRO does not guarantee the accuracy, completeness, or reliability of such data and is not responsible for inaccuracies originating from external platforms or user-generated activities.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request rectification or erasure
• Restrict or object to processing
• Withdraw consent at any time (including Strava integration)
• Request data portability
• Lodge a complaint with a competent supervisory authority

Requests can be made via our support channels at any time.

passoPRO Trust Center

Your security is our priority.

For any data protection, privacy, or GDPR-related requests, please contact us via the passoPRO contact form.